Privacy Policy

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Privacy Policy for wolve.me

Effective Date: 27.02.2025

At wolve.me, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contact form, and interact with analytics tools, in compliance with the General Data Protection Regulation (GDPR). Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you use our contact form, you may provide us with personal information, such as your name, email address, phone number, and any other details you choose to share.
  • Analytics Information: We use third-party analytics tools (e.g., Google Analytics) to collect non-personal information about your interactions with our website. This includes information such as your IP address, browser type, device information, pages visited, and the time spent on the website. This data helps us understand user behavior and improve our website’s performance.

2. How We Use Your Information

  • To Respond to Inquiries: If you submit a query via our contact form, we use the information provided to respond to your request and offer relevant information or services.
  • To Improve User Experience: We use analytics tools to monitor website traffic, trends, and usage patterns. This data allows us to enhance the content and design of our website, ensuring a better user experience.
  • To Comply with Legal Obligations: We may use your information as required to comply with applicable legal obligations or to defend legal claims.

3. Legal Basis for Processing Your Data

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: By submitting your personal information via the contact form, you consent to our processing of your data for the purpose of responding to your inquiries.
  • Legitimate Interests: We process non-personal information collected via analytics tools to improve our website and user experience, which is considered a legitimate interest under GDPR.
  • Compliance with Legal Obligations: We may process your data to fulfill any legal obligations or regulatory requirements.

4. How We Protect Your Data

We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption, access control, and regular audits to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements. Non-personal data collected through analytics tools may be retained for as long as needed to analyze website performance.

6. Sharing Your Data

We do not share your personal data with third parties, except as necessary for the operation of our website (e.g., with analytics providers) or when required by law. Our third-party partners are GDPR-compliant and take appropriate measures to protect your data.

7. Cookies

We use cookies to collect and store non-personal information. Cookies are small text files stored on your device that help us improve your website experience, analyze website usage, and personalize content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

8. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain conditions.
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing or legitimate interests.
  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at: https://wolve.me/contacts/.

9. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other mechanisms authorized by the GDPR.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

wolve.me
Email: office@wolve.me

This Privacy Policy is designed to be transparent about how we handle your data, in line with GDPR regulations. Thank you for trusting wolve.me with your personal information.